Privacy policy

This policy explains what personal information Seaside Delicatessen collects, how we use it, and the choices you have. We collect only what we need to serve you and never sell your personal information.

Last updated: October 13, 2026

01

Who we are

Seaside Delicatessen is a neighborhood delicatessen located at 128 Shoreline Drive, Seaside Cove, NY 11799. We are responsible for the personal information described in this policy.

02

Information we collect

We collect information you give us directly, including:

  • Contact details, such as your name, email address, and phone number, when you use our contact form, call us, or place an order.

  • Order and event details, such as catering selections, dates, guest counts, and dietary requirements.

  • Anything else you choose to include in a message to us.

03

Information collected automatically

When you visit our website, our hosting and analytics providers may automatically collect technical information, including your IP address, browser and device type, the pages you view, and the site that referred you. We use this information in aggregate to keep the website secure and understand how it is used.

04

How we use your information

We use personal information to:

  • Respond to your questions and requests.

  • Prepare, confirm, and fulfil orders and catering bookings.

  • Contact you about an order, including changes or delays.

  • Improve our menu, service, and website.

  • Meet our legal, tax, and accounting obligations.

05

How we share information

We share personal information only with service providers who help us run the business, such as our website host, form and email providers, and payment processors. They may use it only to provide services to us.

We may also disclose information where required by law, or to protect the rights, property, or safety of our customers, team, or business. We do not sell or rent personal information.

06

Cookies and analytics

Our website uses essential cookies needed for it to work. With your consent where required, we may also use privacy-friendly analytics to count visits and see which pages are most useful. You can block or delete cookies in your browser settings; the website will still work.

07

How long we keep information

We keep contact form messages for up to 24 months, then delete them unless they relate to an ongoing order or enquiry. Order and payment records are kept for as long as required for tax and accounting purposes, typically seven years.

08

Your choices and rights

Depending on where you live, you may have the right to:

  • Ask for a copy of the personal information we hold about you.

  • Ask us to correct information that is inaccurate.

  • Ask us to delete your information, subject to legal exceptions.

  • Opt out of any marketing messages at any time.

09

Security

We use reasonable technical and organizational measures to protect personal information, including secure connections (HTTPS) and limited access for staff. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, please contact us and we will delete it.

11

Changes to this policy

We may update this policy as our services or the law change. The “last updated” date at the top of this page shows when it last changed.

12

Contact us

To ask a question or make a privacy request, contact us at the details below. We aim to respond within 30 days.

  • Email: hello@example.com

  • Phone: (631) 555-0142

  • Post or in person: Seaside Delicatessen, 128 Shoreline Drive, Seaside Cove, NY 11799

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